Elderly Assist


Testimonials

You can validate these testimonials by going to www.nocowboys.co.nz

We have assisted many elderly singles and couples move into retirement villages or just move to another home.

Here are some of their comments

“Janice and her team were incredibly helpful and efficient with clearing out my late father’s house. Everything was organised and actioned promptly and with care. I have no hesitation in recommending Elderly Assist.”  Julie

“Janice’s team of mature women made my move into a retirement village a breeze. The professional way in which my delicate china ware and glasses were packed ensured that nothing was broken in transit or in unpacking. When every thing was unpacked these ladies new just where every thing should go. For an elderly male this was a real bonus. I rate Janice and her team top notch and have no hesitation in recommending them to anyone downsizing and moving house. ”   Joe

“great service, reliable, experienced, helpful ,friendly. Took huge load off our shoulders. not cheap but worth the cost to give peace of mind”  Peter

“They did a great job. I couldn’t have managed without them. My parents, especially Mum, having been an organiser and “doer” all her life, did a lot of wanting to interfere, which she is physically no longer able to do. But that didn’t stop her from trying! “ Diane

“Awesome service! An emotional time clearing out mum’s life when she agreed to be a rest home – the same home which our father built 63 years ago.. I asked for assistance from Janice and her team on the Monday stating that the property needed to be clear that Wednesday midday. Short notice on our behalf – though Elderly Assist bent over backwards to help us. All was done and dusted by 2pm and some treasures found too. End result – awesome”  Faye

“Elderly Assist have just helped us move in to a Retirement Village and WOW. What fun we had. A lot of laughter with a fantastic team of the most professional people, who took out all the stress of the move for us. Being disabled we just sat back and let them do it all. I would thoroughly recommend Elderly Assist to anybody who is moving, and through the positive experience we have had I am spreading the word. Thank you Janice, and please thank all who were involved with helping us. You”  Robin

“Elderly assist were fabulous – they were so helpful and understanding for us at this time” Nicola

“Janice and her team are consumate professionals who ensured that Dads move was as straightforward and painless as possible, at all stages. They have thorough in their communication, and there is immense attention to detail, even to the point where they were making sure Dad had his meals properly. They are not the cheapest service, but I believe that generally you get what you pay for, and in this case you get amazing value for money. Would definitely recommend.” David 

“I was shifting from a 3 bedroom full size house with basement, in which my late wife and I had lived since 1974, to a 2 room serviced apartment at a retirement village so that I had to drastically reduce the amount of my possessions and stuff accumulated over that time.
The Assist team works efficiently in full consultation and sympathetically with the customer to sort out what has to go and in my case managed the whole process of shifting. In addition they arranged disposal of surplus items, with those of higher value going to a well-known auction firm.
Although Elderly Assist is not cheap, Janice Ellis and her cheerful, accomplished and cooperative team provided excellent service. I can honestly say that I could not have coped without them, especially since my health was not always good at the time and I had a spell in hospital.
Ian

“I just want to tell you how very impressed I am with your company. Stu, Linda, Sylvia and ? (I’m so sorry I’ve forgotten the other lady’s name) have been hard working, professional, friendly, patient, and so easy going to have around… even in the midst of chaos and turmoil. All the things you hope for when shifting an 89 year old man out of a house he has lived in for 50 years. A huge thank you to you and your staff, as without you I think this would NOT have been the short-term, stress…” – Vicky 

“We can’t thank Janice at Elderly Assist enough for all of her help and support throughout the past few months. During an extremely difficult time Janice’s assistance has been invaluable and we highly recommend her and Elderly Assist to anyone who would require her services at any time. Thank you very much Janice” – Marcus 

“The girls were extremely helpful. I couldn’t have managed without them. I would use them again.” –Shirlene & Frank Edkins 

“Would recommend this business to anyone with elderly parents who are moving. They took all the stress out of a very difficult situation and did an awesome job! Cannot believe how much stuff mum and dad had accumulated over the last 20 years living in their house, it seemed a very daunting task, but within 2 days, thanks to Janice and her crew it was all done to a very high standard. Well done Janice and Linda and everyone else who worked so hard to get the house looking amazing! Thanks so much” – Alison

“Janice and the team did a fantastic job of clearing up my fathers house and placing his goods in storage. They had a really good understanding of what was of value and what we may want to keep. It was very easy and only took only an hour or so of my time. The storage is fantastic with a full inventory of what was in each box to allow me to find things as I need. Would recommend them to anyone who needs help packing up a house and clearing an estate.” Matthew Wales

“I am very happy with the service you provided and I highly recommend Elderly Assist for anyone needing assistance with moving their elderly relatives from their family homes. 

Thanks Janice for all your help, you saved our family a lot of time, energy and stress and allowed me to focus on the important task of getting my Dad settled in a retirement village.

When the time came to move my Dad from his family home of 50 years, I new I would need professional assistance. Having previously cleared an estate myself, I new how much hard work was involved.

A real estate Agent recommended Elderly Assist could help with the process. So I phoned Janice, and immediately found her very helpful. Janice has a very good knowledge of the needs of elderly people. She is a passionate, and caring person, who is genuinely concerned for their needs and she has plenty of very good advice.

Janice’s team are all very professional. They quickly and efficiently cleared my father’s house of its contents, whilst remaining in close communication about important items that may be of sentimental value or family importance.

I didn’t fully appreciate the value of the service until we sold Dads house.
Elderly assist played a key role in the fact that we achieved a sale price far above our expectations.

Elderly assist offers a fantastic service which plays a very important role in our modern community. Well done and keep up the good work!” – Peter
4th September 2014

“Kudos to Janice and her team of amazing workers! Recently my mother moved from her large home in Howick to the Bruce McLaren Retirement Village on Chapel Road, a huge undertaking, which required down-sizing as well as packing. Janice, Trish, Barbara, Bethany and Jessica were all so very considerate and respectful toward my 86 year old mom and I was truly impressed with their sensitivity toward her. Elderly Assist Ltd wasn’t the cheapest quote we received, but they are the best! Nothing got broken and moving day was stress-free for my mom. We loved that everything was unpacked for us at the new home and the empty boxes were taken away. If you’re looking for an excellent moving company for an elderly parent, don’t waste your time searching, go straight to Elderly Assist Ltd. “ – Jennifer
19th August 2014

“When Mum told us she had signed up for a retirement village and put her home on the market, it was a shock.  I was about to make a large overseas trip.  Thank you for moving Mum and settling her so well”…….David

“Empathetic, honest, efficient and a pleasure to deal with. Janice and her very capable team helped me to first downsize an elderly, and very frail family friend from her serviced apartment into her new rest care facility, and then later, were of immense help again when disposing of her possessions after the family friend passed away. From the sale of possessions at Webbs and passing along other possessions to charity organisations, Janice and her team really were invaluable, and I have no hesitation in recommending their services.” – Paul Bateman

“We recently used Elderly Assist when we had to clear out my parents’ house at very short notice. Janice and her team were very obliging and Janice’s organisational skills ensured that a home was found for most unwanted items, meaning that very little was consigned to the rubbish tip. The team members that we personally dealt with (including the wonderful boys from Tiger Transport) were polite, careful of my parents’ belongings and extremely hard working. It also helped that they all had a good sense of humour.
In short, we could not have done what we had to without Janice and Elderly Assist, and I would not hesitate to use Janice and her team again.
– Louise

“Janice and her staff recently shifted my mother into a retirement village and were employed to assist all with aspects of the move. They helped to sort her possessions, packed her belongings, disposed of unwanted items, cleaned and even aided with the purchase of new appliances necessary for the village. They were empathetic to the needs of my mother and every consideration was shown to ensure the shift was as smooth as possible. I have no hesitation in recommending Elderly Assist. ” –Christine

“On completion of the work I emailed Janice (unsolicited) as follows: “Your service has been absolutely superb. I (and my family) greatly appreciate the helpful and constructive way you and your daughters have handled everything. if there is ever anything I can do to help you and/or your business just let me know.” I confirm these comments and also note that Janice has kept in touch after completion of the job to ensure that any loose ernds are tied up. ” – Mike


“Janice and her very competent team do exactly what they say they will do. Vacating our large and over-filled property was such a major undertaking that I could not have accomplished it without the help of Elderly Assist. Not only did they pack and sort, they arranged for both the sale and disposal of unwanted possessions, organised the movers and even set up our new apartment so we could move in without extra stress. I would certainly recommend them.” – Judy

Alistaire Hall, Lawyer – Letter of recommendation.

POEM FROM A SATISFIED CUSTOMER

Elderly Assist’s Printable Service Pack

Call 0800 839 874 or 021 839 874
for a free, no obligation initial consultation.

Download Elderly Assist’s Printable Service Pack

About Us


Janice WillisHi, I’m Janice Willis, founder and director of Elderly Assist. I’m passionate about removing the stress and complications for the elderly as they downsize and move to a new home.

We know that scaling down and moving can be a struggle – both physically and emotionally. My team and I understand this and work alongside you to support you with those difficult decisions.

We also understand family and friends may want to help but have very little free time. Or they may not live nearby. Whatever your reasons for moving or needing assistance, we can help.

Why Choose Elderly Assist

When I set up Elderly Assist in 2012 we were the first business in NZ to offer this specialised service to the elderly. Since then we have helped dozens of people like you move into the next phase of their retirement. We have streamlined our processes and systems but we have never lost our personal touch.

When you choose Elderly Assist you choose the company with:

  • Over four years experience in the business
  • Dozens of successful moves under our belt
  • Comprehensive insurance cover for every part of the process
  • A signed agreement clearly stating our responsibilities to you
  • Mature, ethical, experienced team
  • Authenticated ratings from our many clients

Our Team


Elderly Assist Team 1_medium


We have an experienced, hand picked team working throughout the greater Auckland area. All team members undertake rigorous pre-employment checks and training and sign confidentiality agreements. And all members are respectful, compassionate and love working with the elderly.

Whilst packing up your house you will have a Team Leader and at least one other team member working with you. On moving day we will have a larger team on hand to ensure the move and unpack is quick and efficient.

Videos

Elderly Assist’s Printable Service Pack

Call 0800 839 874 or 021 839 874
for a free, no obligation initial consultation.

Download Elderly Assist’s Printable Service Pack

Preparing to Sell


How we can help prepare your house for sale:

  • Downsizing and decluttering
  • General house and garden maintenance by trained professionals
  • Interior design services to transform the look and feel, if needed
  • Assistance with the sale of surplus furniture and belongings. We ensure you receive the
  • maximum return and we do not take a commission on the sale
  • Provide secure temporary storage if needed

elderly-assist-preparing-to-sell

Packing & Moving


elderly-assist-Moving


Once we have worked with you to prepare your house for sale, we will take care of packing and moving your remaining possessions.

We use only professional movers who we trust to take good care of your belongings. We carry full insurance in the unlikely event of anything going wrong.

Estate Clearance


If your loved one is in a rest home and you need to pack up and sell the family home – we can help. We will ensure that special personal belongings are kept safe for the family and will pack and organise the rest of the home for sale.

We do not take a commission on the sale of the home’s possessions – we only charge the estate for our time.

We have a large team available at short notice to clear homes. We are also able to organise cleaning of the home and garden maintenance in preparation for sale.

We will liaise and provide reports to the Power of Attorney at every stage.
Elderly Assist currently services the greater Auckland area.


remuera-property

Call 0800 839 874 or 021 839 874
for a free, no obligation initial consultation.

Download Elderly Assist’s Printable Service Pack

Elderly Assist’s Printable Service Pack

Testimonials


We have assisted many elderly singles and couples move into retirement villages or just move to another home.

Here are some of their comments

“Janice and her team were incredibly helpful and efficient with clearing out my late father’s house. Everything was organised and actioned promptly and with care. I have no hesitation in recommending Elderly Assist.” – Julie

“Janice’s team of mature women made my move into a retirement village a breeze. The professional way in which my delicate china ware and glasses were packed ensured that nothing was broken in transit or in unpacking. When every thing was unpacked these ladies new just where every thing should go. For an elderly male this was a real bonus. I rate Janice and her team top notch and have no hesitation in recommending them to anyone downsizing and moving house. ” – Joe

“great service, reliable, experienced, helpful ,friendly. Took huge load off our shoulders. not cheap but worth the cost to give peace of mind” – Peter

“They did a great job. I couldn’t have managed without them. My parents, especially Mum, having been an organiser and “doer” all her life, did a lot of wanting to interfere, which she is physically no longer able to do. But that didn’t stop her from trying! “– Diane

“Awesome service! An emotional time clearing out mum’s life when she agreed to be a rest home – the same home which our father built 63 years ago.. I asked for assistance from Janice and her team on the Monday stating that the property needed to be clear that Wednesday midday. Short notice on our behalf – though Elderly Assist bent over backwards to help us. All was done and dusted by 2pm and some treasures found too. End result – awesome” – Faye

“Elderly Assist have just helped us move in to a Retirement Village and WOW. What fun we had. A lot of laughter with a fantastic team of the most professional people, who took out all the stress of the move for us. Being disabled we just sat back and let them do it all. I would thoroughly recommend Elderly Assist to anybody who is moving, and through the positive experience we have had I am spreading the word. Thank you Janice, and please thank all who were involved with helping us. You…” – Robin

“Elderly assist were fabulous – they were so helpful and understanding for us at this time”– Nicola

“Janice and her team are consumate professionals who ensured that Dads move was as straightforward and painless as possible, at all stages. They have thorough in their communication, and there is immense attention to detail, even to the point where they were making sure Dad had his meals properly. They are not the cheapest service, but I believe that generally you get what you pay for, and in this case you get amazing value for money. Would definitely recommend.” – David

“I was shifting from a 3 bedroom full size house with basement, in which my late wife and I had lived since 1974, to a 2 room serviced apartment at a retirement village so that I had to drastically reduce the amount of my possessions and stuff accumulated over that time.
The Assist team works efficiently in full consultation and sympathetically with the customer to sort out what has to go and in my case managed the whole process of shifting. In addition they arranged disposal of surplus items, with those of higher value going to a well-known auction firm.
Although Elderly Assist is not cheap, Janice Ellis and her cheerful, accomplished and cooperative team provided excellent service. I can honestly say that I could not have coped without them, especially since my health was not always good at the time and I had a spell in hospital.
“ – Ian

Contact Us

If you, a family member or someone you know require assistance in organising or managing through times of change, contact Elderly Assist today for a free, no obligation initial consultation.


Phone: 0800 839 874
Mobile: 021 839 874
Email: janice@elderlyassist.co.nz

Postal:
P.O. Box 82234,
Highland Park,
Auckland 2143

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Elderly Assist Team 1_medium